Frequently Asked Questions
The Grapevine and Learningwirral websites are invaluable information tools for local libraries. The following questions and answers are provided as a source of guidance for library staff but may also assist general visitors.
- Will you include organisations on The Grapevine that offer support to those with health issues?
- Are there more entries to be added to The Grapevine?
- Are Reading Groups included?
- Somebody was recently enquiring about organisations providing "dog training" - would these organisations be included?
- How do you keep the data updated?
- How long does it take for an organisation to get listed on The Grapevine?
- How can libraries request more flyers or bookmarks?
- When somebody comes to ask us to put up a new poster on our library "What's On" board what should we do?
- Can libraries have links to The Grapevine and Learningwirral on the Home page of www.wirral-libraries.net?
- We are involved in booking groups into the associated Community Centre - should we let groups know about it / put up posters etc?
- We often get all kinds of enquiry that these websites might help provide an answer - which search option is the best for specific queries?
- Are you including activities for children?
- If somebody uses the Wish List do they get a formal response?
- We have some information on "guest speakers" - can that be put to use on The Grapevine?
- How do I raise a new question?